Frequently Asked Questions
Everything you need to know about your Buffalo Jeans experience.
How do I determine the right size for my jeans?
We provide a comprehensive size guide on each product page that includes measurements for waist, inseam, and rise. Since denim fits vary by style, we recommend checking the specific fit notes for our Skinny, Slim, and Straight leg cuts.
What is your return policy for online orders?
We offer a 30-day return window from the date of delivery. Items must be unworn, unwashed, and have all original tags attached. Please note that final sale items are not eligible for return or exchange.
How long will it take to receive my order?
Standard shipping typically takes 3-7 business days within the continental United States. Once your order ships, you will receive a confirmation email with a tracking link to monitor your delivery status.
How should I care for my Buffalo Jeans to maintain their color?
To preserve the indigo dye and fabric integrity, we recommend washing your jeans inside out in cold water with a mild detergent. Avoid tumble drying; instead, hang or lay them flat to air dry.
Do you offer international shipping?
Currently, we ship to addresses within the United States and Canada. Shipping rates and delivery timelines for international orders are calculated at checkout based on your specific location.
Which payment methods do you accept?
We accept all major credit cards including Visa, Mastercard, and American Express, as well as digital payment options like PayPal, Apple Pay, and Klarna for interest-free installments.